Your Visit and Our Policies
Some Information you'll need when planning your visit
Box Office Information
Mon-Sat 10am – 6pm (+ one hour prior to performance time)
Box-Office telephone number: 01 – 6770014
Box-Office Email : info@smockalley.com
Online bookings incur a €1 per ticket charge.
Our ticket provider is Ticketsolve
Conditions of sale
We’ve gone paperless! We’re not issuing physical tickets at the moment and you don’t need to print anything. All you need to do is give the name on the booking at the door as you’re entering the theatre space and we check you in, there and then. If people in the booking are arriving separately, that’s no problem, we can check-in the individual people, not the total booking. If you have any issues or questions we’re here to help!
Management reserve the right to refuse admission and to cancel or make any essential changes to performances.
Prices are subject to change.
Smoking, photography and audio or visual recordings are strictly forbidden in the auditorium.
Concessions & Discounts
Concessions are available for students, senior citizens (65+), equity card holders, long-term unemployed and people with access needs. Subject to availability.
Refunds
Tickets cannot be exchanged or refunded unless an event is cancelled by the venue.
Latecomers
Latecomer admission is not guaranteed.
Latecomers are only admitted at the discretion of the venue and the theatre company.
Cancellations
Should an event be cancelled you will be offered a full refund.
